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Knowledgebase articles are categorized. Please select which category you would like to browse. You can also search the knowledgebase using the search field beside this text. If you have a question which is not in this section, please contact us.
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Billing
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You can pay for 1-12 or 24 months web hosting, there is no setup fee, the domain is free if you pay for 12 or 24 months. |
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Billing
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Corrently we accept payment by PayPal, "yellow" Postal check in Hungary and simple money transfer to our bank account.
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Can I host multiple websites? |
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Sales
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Yes, our hosting plans allow for UNLIMITED sites, you add them as 'add-on domains' from the control panel, set the nameservers to ours (see welcome email), then upload the website to the folder that is created in your account. |
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Do you have a money back guarantee? |
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Sales
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We are confident that you'll be pleased with the AlphaHosting performance and support, however for your peace of mind we offer a 30-Day Money Back Guarantee on all web hosting plans.
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Read more...
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Do you put any advertising on my website? |
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Sales
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NO Banners, NO Pop-ups, we do not put advertising of any kind on your website. |
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How long does it take to setup the hosting account and for me to receive the welcome information? |
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Sales
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Hosting accounts are setup instantly following payment, as soon as you have paid the welcome email will have been sent to your email. |
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AlphaHosting Acceptable Usage Policy |
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Technical
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AlphaHosting is dedicated to providing an all round top quality service. The terms and conditions which follow are necessary to ensure that we may continue to provide the best possible service to all of our customers whilst at the same time satisfying our legal and ethical responsibilities.
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How should I notify you of potential abuse cases? |
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Technical
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If you know of someone who is abusing our Network/Servers (i.e. spamming, phishing etc...) please submit an Abuse Desk ticket here: link
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